Frequently Asked Questions (FAQ)

Q. How to place the order online

Placing an order on VTR Mobile is extremely simple. Please follow following steps for order placement:

i) Locate your course - by searching or navigating through the menu

ii) Click on Add to Cart

iii) Checkout

iv) Register if you have not already. Fill in login details if you are registered

v) Make the payments

 

Q. Is it compulsory to register before buying the course?

Yes.

Q. How do I get discount coupons?

Time to time, our partner companies run promotions and if you are registered with us, then you would get the discount coupon details automatically from us via mail/message. In certain cases these discounts would automatically be applied to your order without any special coupons. You can also frequently visit our website in order to know any special offers/coupons

Q. How do I find the course that I am looking for?

To help find the course you are looking for and navigate our website better, we have provided several helpful category listings. You can either browse our courses by category and subcategory, by price, by specialization or by popularity. If you are looking for a specific course and know the name, try course search or browse by name.

 

Q.How can I pay for my order?

We offer multiple methods to make payments for your order. You can pay online using a Credit or a Debit Card

 

Q.I do not see the course I want? What do I do?

If the course you are unable to see is something that you have seen or purchased on the website previously, it has been discontinued by the supplier. In any case, send us a message, and we will get back to you within 24 hrs to confirm if we can source the course for you. You can also send us requests for related courses that are not listed on our website. We promise to do our utmost to source the course for you. Write to us at: info@vtrmob.com

 

Q.I received the wrong course? What should I do?

If in the rare case that you have received an course in error, we apologize for the inconvenience. Please use the support tab to bring this to our notice. For further instructions and information on cancellations, check out our policy.

 

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